Wayfair
[Call Center / Fully Remote] – Anywhere in U.S. / Strong Pay + up to $2k bonus every quarter/ Amazing Benefits (Medical-Dental-Vision-PTO-401(k) with 4% match – As a Customer Service Rep you’ll: Provide best in class customer experience to resolve their issues; Troubleshoot and resolve customer service inquiries while building a connection with the customer to make them feel welcome, at home and wowed; Navigate multiple software applications and tools in order to process resolutions for customers and manage your day to day operations; Exceed customer satisfaction, efficiency metrics, and customer resolution targets; Maintain professional composure at all times, de-escalating customers with empathy and a personalized solution while following policies and guidelines…Hiring Fast >>