Northern Tool + Equipment
[Call Center / Remote] – Anywhere in U.S. / Competitive Pay / Benefits (Health-Dental-Vision-PTO-401k) / Equipment Provided / Employee Discount – As a Customer Service Agent you’ll: Answer 60-80 incoming interactions (phone, email, chat) per day and identify the type of assistance the customer requires and provide resolution; Seek support from resources in the Transportation, Drop Ship, Order Verification and Technical Support teams to provide up to date information to increase customer satisfaction; Maintain accurate customer records by updating the information in the ERP system of record…Hiring Fast >>