Field Support Associate

US Tech Solutions is seeking a “Field Support Associate” for a 12 months contract to hire position with a client Job Poster: Sheraz Durrani – Sherazustechsolutionsinc.com Title: Field Support Technician 100% Onsite Duration: 12 Months Contract to Hire Proof of Vaccination or weekly tests Description:
· Ability to write routine reports and correspondence.

· Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisors.

· Ability to effectively present information to an internal department and/or large groups of employees.

· Requires knowledge of financial terms and principles.

· Ability to calculate intermediate figures such as percentages, discounts, and/or allocations.

· Ability to comprehend, analyze, and interpret situations.

· Ability to solve problems involving several options.

· Requires strong analytical and quantitative skills.

· Exceptional Customer Skills required.

Job Responsibilities:
· Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network.

· Provides level I & II end-user support for software and hardware issues.

· Oversees the daily operations of the local area network.

· Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals.

· Troubleshoots Desktop Virus and malware issues Maintain a daily backup of all network files.

· Performs service administration tasks for software and hardware products to ensure manufacturer warranty.

· Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance.

· Provides recommendations of program changes to correct software problems.

· Assists in the purchasing of new computer equipment and peripherals for a specified location.

· Performs software and hardware inventory.

· Basic Administration of Phone and Voicemail systems for the site.

· Performs other duties as assigned.

· No formal supervisory responsibilities in this position.

· May provide informal assistance such as technical guidance and/or training to coworkers.

· May coordinate work and assign tasks.

· Decisions are made with a general understanding of procedures and company policies to achieve set results and deadlines.

· Errors in judgment may cause a short-term impact on co-workers and supervisors.

Work experience
· 3 to 4 years of experience.

Education
· Associate degree (AA) or equivalent from two-year college or technical school and a minimum of two to three years of related experience and/or training.

· A PC Technician; Both Network and Dell Hardware certification is a plus Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.

Job Requirements: About US Tech Solutions: Your talent, our opportunities
– This is the premise behind US Tech Solutions.

You have the skill we have the opportunity.

As a team, we work passionately for you to get the right career opportunity across industry verticals and functions.

For the past sixteen years, leading Global Companies and Fortune 500 come to us to get the right talent.

Whether you want to work as a full-time, contractor or part-time, technical or non-technical our talent consultants will connect with the right career opportunity globally.

Connect with our talent team today.

USTECH was founded in 2000 by Manoj Agarwal.

Today, we are a global firm offering talent solutions to 150 customers including 20% of Fortune 500 across Financial Services, Healthcare, Life Sciences, Aerospace, Energy, Retail, Telecom, Technology, Manufacturing, and Engineering.

We are headquartered in New Jersey with 40 global locations across the USA, Canada, Europe, and India.

Deloitte has recognized USTECH as one of the fastest-growing private businesses for the past five consecutive years and INC 500 for the past three.

We have also been rated “The Top Business in the US” by Diversity Business since 2011.

To learn more about how US Tech Solutions visit our website: www.ustechsolutions.com.

“U.S.

Tech Solutions, Inc.

is an Affirmative Action, Equal Opportunity Employer.

Our employment decisions are made without regard to race, color, religion, gender, national origin, age, disability, marital status, veteran or military status, or any other legally protected status.”