DialAmerica: Call Center Representative – Essential And Hiring

The health and well-being of our employees are important to us therefore, we are following the CDC guidelines and have social distancing measures in place.We are currently hiring for our call center representative position.

As a call center representative you will be working with our industry leading clients.There is a substantial difference between having a job and then having a job that you enjoy.

Here at DialAmerica, we want to make sure that work is more than just another four-letter word.

We want you to be part of something that you enjoy and we want to help you invent your career.At DialAmerica you will enhance your communication skills, sales skills, or customer service skills through the variety of programs that we will develop your skill set to.

The development we give you in each of these areas will help you market yourself.

We will support your professional growth no matter where you want to go.What To ExpectWhat can expect from this entry level position:Fielding a variety of incoming and/or outgoing calls on behalf of our clientsPutting the customer first by providing world-class customer serviceDocumenting information in client systems for accurate record keepingGaining a deeper knowledge and understanding of different industriesSatisfaction and pride in helping people and producing high quality of workA work culture that believes in the power of working and communicating as a teamA work culture that supports the unique needs and career aspirations of each individualComprehensive trainings and development methods throughout your tenure that will challenge you to growWhat We OfferThe opportunity to invent your careerFixed schedules (no rotations) that include 1 weekend shiftVariety of work schedules to suit your lifestyle and needsAdvancement opportunities (we promote heavily from within)A second familyBenefitsHere’s just some of our benefits:Paid on-the-job trainingHealthcare coverage and 401KCompetitive compensation base salary incentivesSet scheduleWeekly pay with direct depositSupportive and motivating staff to help you succeedRapid opportunities for advancementProfessional and upbeat office settingWork from home opportunities after training.Keeping our employees safe and clients satisfied is important to DialAmerica.

Therefore we have implemented protocols to keep our facilities clean and safe and we are happy to announce that we are able to offer newly created work from home positions for select lines of business.Qualifications What We Are Looking ForAdditional requirements for this CCR role include:Flexibility to adapt to changes in a growing organizationPositive attitude with a drive for successComputer proficiencyStrong listening and problem solving abilitiesPassion for helping peopleDependable, reliable, with a strong attention to detailMust be at least 18 years oldBackground and/or drug test may be requiredWhy You Should Be Part Of Our TeamWe promote heavily from within and you’ll learn skills from the most tenured Leadership team in the industry.

During your career here at DialAmerica you’ll have the opportunity to Mentor, join Committees or position yourself for growth within the Leadership team.

At the very least you will walk away from this job positioned with the skills necessary to be successful in careers ranging from Communication to Customer Service to Member Services to Sales.

At DialAmerica, YOU are the DifferenceApply nowWE ARE AN EQUAL OPPORTUNITY EMPLOYERWe consider applicants for all positions without regard to race, color, religion, creed, gender, age, national origin, disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.DAI700HP