Desktop Support Technician with Security Clearance
Associates Systems LLC
This is a Contract position in Aber Prov Grd, MD posted October 28, 2021.
Desktop Technician
Must have an Active Secret Clearance Desktop software support
Respond and resolve help desk tickets
Install and support Government furnished software and hardware
Service all tickets for installation and replacement of printer toner cartridges
Service all tickets for installation/replacement of printer fuser kits
Provide IAVA/STIG compliance for all supported laptops and desktops
Analyze network failures
Provide written evaluations, procedures, checklists and instructions for CIO approval
Provide technical advice and IT Acquisition planning support
Provide off-site support
Provide rapid response for Very Important Personnel (VIP)
The Contractor shall report hardware, server and SIPRNet failures/problems to CECOM G6 COR/IMO, APG NEC and AESD-W
