Desktop Support Technician

Responsibilities: As a Desktop Support Technician, you will provide desktop hardware and software troubleshooting for the user community.

This will require you to travel throughout the Colorado Springs area.

This is a full time opportunity requiring you to be on-site in Woodland Park, CO.

Qualifications: Performs troubleshooting for hardware, software and system problems.Responds to incidents, performs diagnosis, executes incident resolution for those requiring medium to high complexity.Utilizes previous experience to reach resolution and will contribute to knowledge Interacts with the customers in a courteous and professional manner.Assists in the maintenance of and enters appropriate data into the device asset management system and the knowledge management systems to capture knowledge and work processes.Responds to assigned issues and troubleshoots problems with desktops, laptops, tablets, mobile carts, printers and peripherals, including deployment of new devices.The candidate must have a car, as this position requires travel between location and the transportation of equipment A valid drivers license and proof of vehicle insurance will be requiredLegally authorized to work in the US without sponsorshipMust demonstrate a can-do attitudeWe focus on candidates that display our ACE factor Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

What you get:We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Employee Assistance Program, Two weeks vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and discounts for local event entertainment and health clubs.

Overview: MOTIVATEDmake IT happenSentinel Technologies, Inc.

has been rated a top workplace every year since 2012About Us: Sentinel delivers solutions that can efficiently address a range of IT needs from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients.

Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US.

We have aligned with many of todays global technology leaders including Cisco, Dell, VMware and Microsoft.

Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Detroit, Lansing, and Grand Rapids, MI; Milwaukee, WI; Denver, CO; and Fort Lauderdale, FL.If you are MOTIVATED you can make IT happen at Sentinel.

Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact If you share our passion about what technology can do and want to be part of a top workplace environment wed like to have you join our team.

Learn more at www.sentinel.com/careers.

As part of Sentinel’s employment process, candidates will be required to complete a background check.

Only those who meet the minimum requirements will be contacted.

No phone calls please.Sentinel is proud to be an equal opportunity/affirmative action employer committed to a diverse and inclusive work environment.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, genetics, disability, pregnancy, veteran status or any other basis protected by law.If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1sentinel.com.JFNDNP