Data Entry/CSR – Customer Service Representative

Data Entry/Customer Service A local North Colorado Springs company is searching for a Customer Service associate who will have core responsibilities in Data Entry/Customer Care.

Our fun and high-energy work environment allows the Customer Service Associate to be a major step in helping customers.

This position sends outbound calls to clients to confirm data.

Employees that work here say they enjoy how as a team we document calls and submit orders creating an informed Customer Service team.

This role works remotely with custom company software, the ability to type 40 words per minute and proper phone etiquette is essential.

Our Customer Service associate is vital to our success.

Job highlights: Positive customer impact and work remotely Team atmosphere, with supervisor support and weekly team incentives Convenient Daytime Schedule What we look for: Basic understanding of Microsoft Excel High attention to detail Ability to resolve challenges professionally and clearly Six months or more experience in customer service setting Type 40 words per minute with excellent accuracy Multi-tasking skills Job Type: Full-time Salary: $15/hour Job Requirements: Handle outgoing customer service calls Maintain customer service related information for customer accounts Ensure quality customer service and customer satisfaction Provide customers with superior customer service Provide customer service for internal customers Capturing customer information and answering customer inquiries Resolve inbound customer calls regarding account Work with customer service manager to ensure proper customer service Provide customer support and handling customer inquiries Data entry and organization