Dantech Corporation Inc.: It Technical Support Specialist (676873) // Us Or Gc // 100% Onsite Newark, De // 1099, W2

About the OpportunityWe are only considering US Citizens and Green Card holders for this position. We are unable to sponsor for this role.We are only considering local candidates who currently reside within 45 minutes of postal code 19702No Third Party Agencies$45 per hour 1099, $37 per hour W2 + Benefits100% On-site in Newark, DelawareJob Id: CAI-676873Must be able to provide proof of COVID-19 vaccination plus booster shotContract Term: Till end of the 2022 fiscal year with possible extension based upon performanceShort DescriptionThe State of Delaware’s Department of Transportation (DelDOT) is seeking an IT Technical Support Specialist to perform maintenance on all toll system hardware. The ideal candidate will have 2+ years of troubleshooting general computer hardware and software and 2+ years of supporting installations.* Travel between Newark, DE and Dover, DE will be required for support of on-site systems as needed* Candidates must have a personal vehicle, an active driver’s license, and valid insurance.* The position requires the candidate to be able to lift up to 30lbs.* Travel expenses will not be reimbursed.Required Skills/Years of Experience:High School Diploma or GED2+ years of troubleshooting general computer hardware and software2+ years of supporting installations2+ years of hands-on deskside support experience2+ years of supporting MS Office 2013 or greater including O3651+ years of troubleshooting with Microsoft Server environments (version 2012 or newer)1+ years of supporting proprietary systems or unique hardware / peripherals1+ years of experience with customer service in a technical environmentDesired Skills/Years of Experience:Bachelor’s degree in IT or related field or relevant experience1+ years of supporting MS Exchange1+ years of supporting tolling and traffic management applications1+ years of understanding computer networks and troubleshooting skills1+ years of supporting CCTV1+ years of fiber optic cabling experience1+ years of experience with industrial DVR type systems1+ years of Linux / UNIX OS1+ years of experience with server and database backup software systems and processesComplete DescriptionThe State of Delaware’s Department of Transportation (DelDOT) is seeking an IT Technical Support Specialist to perform maintenance on all toll system hardware. The ideal candidate will have 2+ years of troubleshooting general computer hardware and software and 2+ years of supporting installations.* Travel between Newark, DE and Dover, DE will be required for support of on-site systems as needed* Candidates must have a personal vehicle, an active driver’s license, and valid insurance.* The position requires the candidate to be able to lift up to 30lbs.* Travel expenses will not be reimbursed.The IT Technical Support Specialist will be tasked to:Perform maintenance on all toll system hardwareInstall, configure, and maintain the toll system application at all locationsMonitor, configure, and maintain all DVRs, monitor, and infrastructureMonitor, configure, and maintain all Video Transaction Data MultiplexorsMonitor and maintain the E-Z Pass Customer Account Management SystemInstall, configure, and repair tolls desktop at all locationsManage networks for all tolls locationsMonitor toll systems backups at all locationsWork in a team environmentCommunicate accurate and useful status updatesFunction as a friendly face of customer service to the tolls representativesWork with specialized hardware and peripherals that require ingenuityBe creativeLearn new, proprietary technologiesEnsure the availability and facilitate the productive use of a product for Application Teams or end usersComplete assigned tasksHiring ExpectationsWe are only considering US Citizens and Green Card holders for this position. We are unable to sponsor for this role.No Third PartiesRight to Represent authorization is requiredExpect technical interview screeningExpect F2F interviewBackground check and credit check will be requiredAbout DantechDantech Corporation, Inc. is a Certified Business Enterprise (CBE) in the District of Columbia and a federally recognized Woman Owned Small Business (WOSB). The company has a history of technology, innovation and transformation since its launch in 1999. As an Equal Opportunity/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. For more information, please see: www.Dantechcorp.Com.