Customer Technical Support / Pre-Sales Solution Engineer

ClickHouse is the hottest analytic database on the planet.

It now has more contributors than ElasticSearch, previously the biggest Open Source analytic project on GitHub.

We’re looking to hire even more.

Altinity is a distributed company that values employees, open-source, and doing the right things for customers.

We are looking to hire a strong database expert who is customer-focused, and result-driven for a Pre-Sales Solution Engineer role.

You should be motivated to evangelize open-source ClickHousei technology, onboard and train new customers, and establish revenue potential with existing customers.

Our ideal candidate should have experience working with open source technology

Responsibilities:
Support our sales team during the customer trial process: demos, presentations, solution tailoring by ingesting customers data and working on it with SQL
Manage communications between the customer and various internal Altinity Teams
Manage and prioritize multiple paralel sales engagements with touch points in Engineering, Security and Legal.
Engage new and existing accounts to identify and build relationships with decision makers.
Ensure 100% customer satisfaction across assigned set of accounts (no less than 40).
Prioritize customer needs and coordinate with support, product, and engineering teams to help customers be successful with ClickHouse and our Managed Database offering (Altinity.Cloud).
Create technical documentation for DevOps, implementations, and services engagements
Requirements:
5+ years experience in Database engineer / systems architect / sales engineer roles working for companies in SaaS, Open Source or Enterprise Software.
Solid understanding of cloud computing trends and open source business models.
Successful customer-facing technical sales experience
Experience in managing B2B relations with a track record of steadily increasing responsibility in sales or customer growth
Strong technical knowledge, understanding and passion for Databases, SQL and high-tech
Hands-on experience with DevOps tools
Familiar with programming languages.
Strong analytical, numerical and presentation skills
Ability to perform market and relevant technical research
Ability to develop and use solution-based, consultative sales techniques
Experience in leading a discussion with a group of Product Managers, Engineers, and Executives
Enthusiasm for working in a high profile, fast-paced startup culture.
Ready to travel for business when necessary
Minimum Bachelor’s degree in business, computer science or related field
Our Benefits:
Work from Anywhere, Anytime: We are not your typical nine-to-five shop!

Enjoy the flexibility of working from literally wherever and whenever.

Create a schedule that works for you and your family or lifestyle.

Recharge your batteries with our open vacation policies
Cultural Diversity: We love that we get to work with passionate people from around the world.

Currently, our team is made of professionals from 12 different countries!
Career Development: We provide opportunities to learn new technologies as well as try out new roles.

We also offer access to training on leading-edge technologies, plus flexible work schedules for external education.
USA Employees Benefits: We offer comprehensive PPO health care plans for our US-based employees that are incredibly flexible to meet the needs of individuals or families.

401K with company match also available.
Company Travel: We come together in person two to three times per year in locations across the globe.

During non-pandemic times, of course!

We also fund travel to conferences and encourage presentations as well as contributions in open source communities.
This is a full-time position and includes equity in the company.

Some travel will be required once the COVID mess is over.

Altinity is venture-funded and financially stable.

We are 100% remote.

You may work anywhere you have work permits, though you will have to cater to North America market.

Job Types: Full-time, Contract

Salary: $90,000.00
– $140,000.00 per year

Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Work from home
Schedule:
Monday to Friday
Application Question(s):
Do you have LinkedIn and GitHub profiles?

Please, share the links if you do
Experience:
technical sales engineer: 3 years (Preferred)
DevOps: 1 year (Preferred)
SQL: 3 years (Required)
Work Location: One location