Customer Support Team Lead

About Opendoor: Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move.

We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast.

We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions.

But the work is far from over as we continue to grow in new markets.

Transforming the real estate industry takes tenacity and dedication.

It takes problem solvers and builders.

It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one.

So where do you fit in?

Whether you’re passionate about real estate, people, numbers, words, code, or strategy –
– we have a place for you.

Real estate is broken.

Come help us fix it.The RoleCustomer Support Team Leads are among Opendoor’s most versatile and respected operators.

Team Leads possess the knowledge span and technical expertise to handle almost any customer need while modeling the right communications approach for our most difficult conversations.

They also directly support managers in executing mission-critical projects, peer coaching, and providing a critical layer of floor leadership.

Team Leads also pride themselves on influencing their peers to maintain our team/company values from a place of personal care.

While Team Leads don’t have formal management responsibilities, this role is a proving ground for entering people leadership. More About Us:Want to learn more about us and how we are revolutionizing the home buying and selling process?

Learn more about us on our website, check out our profile on The Muse to learn more about our culture from our team members, or read our blog posts to hear about the work we are doing.We Offer the Following Benefits and Perks:

– Full medical, dental, and vision with optional 70% coverage for dependents

– Flexible vacation policy

– Generous parental leave

– Paid time off to volunteer

Please note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.Opendoor Values Openness:Our team celebrates our diverse backgrounds.

We believe that being open about who we are and what we do allows us to be better.

Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

For California residents: for more information about the categories of personal information that we collect for recruiting purposes, please see our personnel Privacy Policy.