Customer Support Specialist [FT – Work From Home]
SimpleTexting
This is a Full-time position in Leavenworth, KS posted October 1, 2021.
(Customer Service / Remote)
– Anywhere in U.S.
/ Full Time / Above-market Compensation & Benefits
– As a Customer Support Specialist you’ll: Clarify the customer complaints
– determine the cause
– select and explain the best solution
– then follow-up to make sure the issue is resolved; Respond to email tickets
– online chat
– or
– phone calls to help customers with their issues; Participate in writing excellent help documentation; Log tickets with the development team; Learn to become a SimpleTexting power user.
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