Customer Support Associate / FT & Work From Home
Binti
This is a Full-time position in Washington, DC posted June 30, 2021.
(Customer Service / Remote)
– Anywhere in U.S.
(100% Remote) / Great Salary / Medical-Dental-Vision Benefits / PTO-401(k)-FSA-Monthly WFH Stipend
– As a Customer Support Associate you’ll: Assist customer support by taking incoming service calls, responding to email inquiries, and connecting with Binti users over live chat; Provide excellent customer support ; Proactively get product feedback from our customers and share with our product team; Help with cross-functional projects that set the foster care agencies up for success; Be well-versed in Binti’s current and future product features (Approvals, Placements & Case Management); Maintain communication cross-functionally between customers, account managers and product managers with a sense of urgency and care through Zendesk and JIRA…Hiring Fast >>
