Customer Service Representative (Remote) $ 21 Hourly

Qualifications

• High school or GED (Preferred)

• Training provided; must be available for in-person training in Southfield, Michigan

• US work authorization (Preferred)

Education/Experience: High school diploma or General Education Certificate is required.

Job Requirements:

• Handle incoming customer service calls
• Dispatch incoming customer phone calls
• Accept customer calls and return customer
• Maintain customer service related information for customer accounts
• Ensure quality customer service and customer satisfaction
• Maintain customer service voicemail and return customer calls
• Provide customers with superior customer service
• Provide customer service for internal customers
• Capturing customer information and answering customer inquiries
• Resolve inbound customer calls regarding account
• Take customer orders and provide high-quality customer service
• Make out going customer service calls
• Work with customer service manager to ensure proper customer service
• Resolve any customer service issues
• Answering inbound calls and providing excellent customer service
• Provide customer support and handling customer inquiries
• Combining excellent customer service skills
• Assure quality customer service to all customers
• Provide exceptional customer service to all customers
• Provide superior customer service with all customer interactions