Customer Service Representative
Kepro
This is a Full-time position in Jasper, IN posted October 2, 2021.
(Call Center / Fully Remote)
– Anywhere in U.S.
/ Generous Salary & Benefits (Health-Dental-Vision-PTO-Retirement Savings
– Corporate Wellness-Educational Assistance-Corporate Discounts
– As a Customer Service Rep you’ll: Answer incoming calls to the Call Center to route calls, gather precise/accurate demographic information, gather accurate documentation of messages, and distribute information to appropriate person(s); Accurate and complete recording of intake and scheduling information for initial sessions; Explain Kepro EAP benefits and managed care procedures to callers; Coordinate Clinical Supervisor consults; Issue and send payment vouchers to Contract Providers; Coordinate Managed Care paperwork to be sent to Contract Providers; Complete daily follow up procedure for customer service related hotline faxes…Hiring Fast >>
