Customer Service Representative

POSITION: Customer Service / Order Processing Agent- a career opportunity with increasing responsibility and opportunity for advancement QUALIFICATIONS: • Minimum 2 years professional office work experience – Good telephone and organizational skills. • Willingness to do any assigned task and learn new skills • Proficient in Microsoft Office including but not limited to Word and Excel. • Familiarity with Windows OS. • Ability to work constructively with all individuals • Well spoken, articulate, pleasant manner •** Special consideration given to foreign language ability DUTIES: All aspects of Purchasing •Monitor inventory levels •Communicate with production personnel •Place purchase orders with vendors •Coordinate delivery times All aspects of Customer Service •Place orders received by phone, email and fax •Speak to customers about our products •Track shipments on request •Creation of UPS and FedEx shipping labels OTHER DUTIES: Assist Office Manager daily Communicate ERP issues to vendor Create a helpful environment for co-workers •** Special consideration given for SAP experience AppleOne is proud to be an Equal Opportunity Employer. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment qualified applicants with arrest and conviction records.