Customer Service Representative
Software Galaxy Systems, LLC
This is a Full-time position in Van Buren, AR posted December 26, 2021.
Description:
Customer service experience.
Work with customers to access government-sponsored programs and receive program services.
Interact with program participants on a regular, daily basis.
May educate customers on program services and eligibility requirements.
Assist customers, using knowledge of the program, in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services.
Work with customers to meet and achieve program goals and/or maintain program services and eligibility.
May include following-up with customers to ensure that their needs are met and questions and concerns are resolved.
Job Requirements:
-
Description:
Customer service experience.
Work with customers to access government-sponsored programs and receive program services.
Interact with program participants on a regular, daily basis.
May educate customers on program services and eligibility requirements.
Assist customers, using knowledge of the program, in multiple phases of the application process, ranging from enrollment through the awarding of benefits and services.
Work with customers to meet and achieve program goals and/or maintain program services and eligibility.
May include following-up with customers to ensure that their needs are met and questions and concerns are resolved.
Associated topics: answer, call center, client, client service, customer order, customer service, representative, service call, support specialist, telephone
