Customer Service Representative

Job Description

If you are an experienced Customer Service Transportation Service Specialist (TSS) looking for a position with a leading company, Bartech can help! We are a leading staffing firm and our clients include some over the nation’s biggest companies. Our client has a need for a Customer Service Transportation Service Specialist (TSS). This is a contract position; however it is not uncommon for assignments to transition into permanent positions with our client companies. If you have the background we are looking for, and you are interested in an opportunity to get your foot in the door with leading company, we want to talk with you!

Applicant must be eligible to work in the US for immediate opening.  For this opportunity, the successful candidate will be directly employed by Bartech Staffing as a W2 employee while providing services to our end client.

Customer Service Transportation Service Specialist (TSS)        

Job Responsibilities                                              

Your specific duties as a Customer Service Transportation Service Specialist (TSS) will include:       

• Compensation (Range): $20.50 / hour
• This role is part of the Roofing Business and is accountable for performing daily outbound transportation tasks and carrier related communications for multiple manufacturing facilities. The Transportation Service Specialist (i.e. TSS) will assign daily freight to the carrier base to meet delivery dates of customer orders in a cost-effective manner. The TSS will collaborate with Customers, Carriers, Manufacturing Facilities, Customer Service Specialists, Logistics Analyst, Material Planners and other OC organizations as necessary to identify and troubleshoot issues to ultimately deliver our product on-time and damage free. This role will require the TSS to embrace and actively display the values, stands and purpose.
• Ensure timely and damage free delivery
• Actively manage carrier performance
• Proactive customer communication
• Support OC plant activities to ensure timely loading
• Verification of loading and delivery of material
• Leverage basic supply chain understanding to maximize value for our customers
• Recognizing and acting on customer opportunities
• Understand basic OC product knowledge

Customer Service Transportation Service Specialist (TSS)

Job Requirements

As a Customer Service Transportation Service Specialist (TSS) you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty. You must also be highly detail-oriented and organized with excellent analytic and problem-solving abilities. It is also important that you display excellent verbal and written communication and interpersonal skills.

• Bachelor’s degree preferred
• Supply Chain knowledge and experience preferred
• Exposure to large integrated software systems (TM, ERP, CRM, SAP,) Preferred
• A high degree of professionalism and coaching skills Required
• Microsoft Office/Excel knowledge
• Strong Communication Skills
• Strong Organizational Skills
• Problem Solving/Analytics

Customer Service Transportation Service Specialist (TSS)

Benefits

As a Customer Service Transportation Service Specialist (TSS) with Bartech, you will be working through an established and respected staffing organization with over 40 years of serving as a trusted partner to our client companies. We are dedicated to providing our talent with personal, responsive attention, and will assign an employee care representative to answer any questions or concerns that you might have. Depending upon the client, the assignment and your performance, you can find potential opportunities for direct employment. Your hard work and professional dedication will be rewarded with competitive compensation, including benefits.

Available benefits for Customer Service Transportation Service Specialist (TSS) Position may include (but are not limited to):

• Exceptional medical, dental, and vision
• 401(k)

Make the most of your experience!

Apply now!

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