Location: Arlington, TN
Description: The Customer Service Representative will interact with internal and external customers to provide and process information in response to inquiries, concerns and requests pertaining to products and services.
The Customer Service Representative, will identify and assess customer’ needs to achieve satisfaction.
The Customer Service Representative will process all customer orders/changes/returns according to established departmental guidelines.
The Customer Service Representative will work to comply with all policies and procedures while executing in an efficient manner with optimized results.
The Customer Service Representative will also act as a liaison supporting sales representatives and facilities focusing on business critical items while meeting the goals, objectives and demands of the organization and adhering to policies and procedures.
This position requires knowledge that is acquired through experience, specialized education or training.
The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making.
The job requires a basic understanding of work routines and procedures in own discipline.
The technical procedures for this level are well defined.
The job works within well-defined procedures that may involve a variety of work routines.
This job typically requires a minimum of 2 or more years experience
Contact: skumarteegulla@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com