Customer Service Representative
Careerbuilder-US
This is a Full-time position in Jacksonville, FL posted September 1, 2021.
In this role our banking Client is looking for someone with customer service experience
For Further information, Feel free to reach to Arti Shrivastava Contact No: 415-598-1171 & Email Address : Arti.shrivastava@collabera.com
Description:
Most likely will start remotely but needs to be willing to come in office if WFH posture changes.
IF WFH they will still need to be able to pick up equipment from office.
The representative role is inclusive to an inbound phone team environment assisting external clients, (participants in corporate sponsored retirement and health plans) with financial transactions and inquiries.
This fast-paced work environment provides an excellent opportunity to build a strong foundation for a career in the financial services industry.
The Call Center assists with 401(k), Stock Options and Health Benefit Solutions.
Job Requirements:
Call center experience; Financial Acumen; High service aptitude; Service to Sales acumen; Strong communication skills (verbal and written); Innovative thinking; Detail-oriented; Strong problem solving and decision making skills; Flexible; Team-oriented; Client focused; Positive attitude.
Call center experience desired Training is 5 weeks Monday
– Friday 9:30-6:30.
If associate successfully completes training, shifts will be provided.
Schedules can be ANYWHERE between 7am – 10pm with OT Monday-Sunday.
It is critical that all potential associates understand that the shifts can be anywhere between these hours.
