Customer Service Representative

Customer Service Representative

COVETRUS

SUMMARY

Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes.

We’re bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best.

Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine.

Covetrus is headquartered in Portland, Maine, with more than 5,000 employees, serving over 100,000 customers around the globe.

Our Manhattan, Kansas location has exciting opportunities for customer service professionals to join our growing Customer Service Representative team.

We are hiring for openings in all shifts between 8am and 8pm, CST.

This person will possess excellent leadership and organization skills, proficiency with computer systems, the capacity to work both autonomously and in a team environment, all while maintaining a positive attitude at all times.

We have full-time openings for both daytime and evening/weekend shifts.

RESPONSIBILITIES
Provides prompt and considerate service to all customers.
Ensures that all requests/required data entry is accurate and completed on time.
Maintains performance levels to specified goals.
EDUCATION & EXPERIENCE
High School Diploma or GED
1 year of Call Center or Animal Heath Experience
SKILLS & ABILITIES
Knowledge of customer relations theory and practices.
Skills in operating computers.
Ability to pay attention to detail and retain information readily.
BENEFITS
Health, vision, dental insurance plans
20 days of paid time off (PTO)
10 paid company holidays
401(k) plan
Employee Stock Purchase Program
Growth opportunities and more!
Covetrus is an equal opportunity/affirmative action employer.

All qualified
applicants will receive consideration for employment without regard to sex,
gender identity, sexual orientation, race, color, religion, national origin,
disability, protected Veteran status, age, or any other characteristic protected
by law.

Additional Requirements: Must be fully vaccinated and remain fully
vaccinated against COVID-19.*

*Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose
in a 2-dose series, or (2) a single-dose vaccine, and this status and definition
applies to COVID-19 vaccines currently authorized for emergency use or approved by
the U.S.

Food and Drug Administration.

Job Type: Full-time

Pay: $14.00 per hour

Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
Monday to Friday
Weekend availability
Application Question(s):
What hourly rate are you looking for in a new position?
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Required)
Work Location: One location