Customer Service Representative
Robert Half
This is a Full-time position in Worcester, MA posted April 9, 2021.
Ref ID: 02160-0011725111
Classification: Customer Service Representative
Compensation: $15.00 to $16.00 hourly
Openings for Customer Service Representatives!
OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative in the growing Transport industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. Be prepared to come into a dynamic and fast-paced environment in this role. This could be the long-term temporary-to-full-time Customer Service Representative position you’re looking for, if you can work in Worcester, Massachusetts!
What you get to do every day
– Manage and place incoming telephone calls
– Receive and send written business correspondence
– Deliver outstanding, friendly customer service in a timely fashion
– Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Job Requirements:
– Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
– Ability to navigate multiple computer systems and applications
– Strong problem-solving skills
– Excellent written/verbal communication and organizational skills
– Excellent customer service and office administrative skills
– Customer service experience preferred
– Data entry experience desired
– Strong familiarity with cash flow management
– Foundational knowledge in Microsoft Office
– Ability to interact effectively with internal and external partners and clients/customers
– Positive attitude and an engaging businesslike approach
– 1+ years of past relevant experience
– Experience performing extensive research to resolve complex customer inquiries
If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service ‘champion’, we want to hear from you. Submit your resume today!
OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you’re a seasoned administrative pro or starting your career, we have options for you.
Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.
When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.
Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.
© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).
