Customer Service Representative
Clopay Corporation
This is a Contract position in Woodinville, WA posted August 17, 2021.
Customer Service Representative FULL-TIME $17/hr
• Communicate with customers in person at the Distribution Center and by telephone in entering orders under automation system controls.
• Assist in pricing of quotes and orders under automation system controls.
• Balance daily invoice edit.
• Audit open order reports weekly.
• Follow up on customers’ claims for credit.
• Manage all system invoicing on COD and open-term accounts.
• Manage bookkeeping procedures required for setting up and maintaining current open terms and C.O.D.
accounts, including requisitions for new customer codes.
• Assist with furnish and install programs whenever necessary, and process furnish and install invoicing and installer payables.
• Distribute all incoming and outgoing mail.
• Handle all incoming telephone calls: field telephone calls for product, as well as calls concerning bookkeeping or accounting matters.
• Various administrative duties REM-01 WS-01 WS-LC Schedule Shift start: 7:00AM Shift length: 8 hours 7:30am-4pm Benefits Health, dental, vision insurance
– available after 29 days Paid time off 401(k) plan Qualifications Must pass drug screen Must pass background check Can lift 10 lbs Must be at least 18 years old
• Minimum of 3-5 years of customer service experience, preferably in a manufacturing environment.
• Basic computer skills are required with a familiarity of Microsoft Office Products.
• Previous clerical or office experience is beneficial.
About Clopay Corporation Clopay Corporation, a wholly owned subsidiary of Griffon Corporation, is North America’s largest manufacturer of residential garage doors and a key player in the commercial overhead garage doors segment.
