Customer Service Rep
Carroll Electric Cooperative Corporation
This is a Contract position in Berryville, AR posted November 17, 2021.
Description/Job Summary
PURPOSES SPECIFIC TO THE POSITION
To accept and properly account for monies coming into the cooperative, either over the counter or by mail, in payment of electric charges and other miscellaneous items, and to receive visitors and persons coming into the office in such a manner that their inquiries or purposes are resolved or they are referred to other personnel who can do this.
RELATIONSHIPS
- Reports to: Berryville – Customer Service Manager
Bentonville – Manager, Member Services
Huntsville & Jasper – District Manager - Directs none, except personnel who may be assigned from time to time
- Cooperates or coordinates with all persons both within and outside the cooperative as deemed necessary to carry out the responsibilities of the position.
RESPONSIBILITIES AND AUTHORITIES
- Receives, issues appropriate receipt for, and deposits monies received by the cooperative and prepares and reconciles reports of such receipts and deposits.
- Accepts applications for membership and electric service, initiates action on consumer connect, reconnect, and disconnect orders, and explains requirements, rules, regulations and applicable policies to persons so involved.
- Performs other duties as requested or required by the position.
