Customer Service Professional – PART TIME

THE POSITION – Customer Service Professional – PART TIMEWe expect this position to be approximately 20 hours per week. There is some flexibility on how the schedule is set up initially; it could be five 4-hour days or three 6-hour days, etc.Warmly welcome in-person customersAnswer dozens of phone calls dailyCreate fuel tickets and service work ordersExplain and process contracts for customers (fuel & service)Process cash and credit transactionsMonitor and address electronic customer communicationsAdhere to regulations and apply policies reasonablyStrong desire to complete customer requests and resolve issuesRespect the importance of every single customerSuccessfully balance customer needs with company capabilityTHE BENEFITS401(k) with generous matchFuel, service & parts discountsCustomer referral rewardsFitness reimbursementAT&T cell discountEmployee assistance programEmployee referral bonusPlus….a great team to welcome and support you in your career!THE CANDIDATEFriendly, professional, empatheticAble to multi-task and pivot frequentlyWorks well in a team AND independentlyCreative thinker with can-do attitudeExcellent mastery of grammar and spellingMaintains professional appearance and demeanorHigh degree of honesty, integrity and strong work ethicExperience with Excel, Word, Typing, OutlookGeneral accounting skillsSense of humorCurious and comfortable asking questionsDisclaimer: What’s listed above is representative of the responsibilities of the position but are not meant to be an exhaustive list. Responsibilities may change during employment at the company’s discretion. Bourne’s Energy does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.PI153212946