Customer Service Office Staff

Acura Medical Systems, Inc. is looking for a part time or full-time general office assistant and customer service representative.

The position will report to and work with the Office Manager.

The responsibilities include general office duties and working with our customers, suppliers, and our service team members. 

We are only looking for career-minded individuals interested in working in a unique company that provides a diverse suite of skills and services to the healthcare and veterinary field.
We are offering a part time position Monday through Friday six hours each day totaling 32 hours per week.

If the candidate would prefer full time, Monday through Friday and 40 hours per week, we are also open to accommodating this.
Key responsibilities will include but not be limited to:
Answering the phone

Scheduling service calls

Generating paperwork

Invoicing customers

Processing payments

Shipping and receiving

Working closely with our technicians

Management of Social Media accounts

Assisting in inventory control

Updating and maintaining spreadsheets for data tracking

Organizing and maintaining filing systems

Maintaining our current customer base and developing new customers.

This will be accomplished in a number of ways including satisfaction surveys, contacting existing and potential customers, mail marketing, emailing, social media, and web presence. 
The position requires the following:
Good customer service skills

A self-starter with the ability to work with little supervision

Critical thinking skills

Follow through on tasks assigned

Neat appearance

A very pleasant and cheerful demeanor is very important
Previous experience with Microsoft Office including Outlook, Excel, Access, and PowerPoint will be very helpful.

The right candidate has an outgoing personality as you will be dealing directly with our customers and vendors.

A candidate with web design, marketing and sales experience will be considered favorably. 

Wages and Benefits:

Wage will be commensurate with experience, with a minimum of $15.00 per hour to start. 

We offer a generous benefits package including a liberal paid holiday and vacation program, and paid health insurance for full time employees.

Check out web site: www.acuramed.com.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Benefits:
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:
Monday to Friday
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (Preferred)
Work Location: One location