Performance Food Group
The Customer Service Manager position will perform the following duties:* Manages a staff of Customer Service Representatives in a positive, professional manner* Designs the organization for optimal customer service and promote excellence by providing superior service to each customer* Develops and implemenst customer service strategies to attain budgeted sales dollars* Prepares budget and controls expenses* Determines service requirements and standards* Resolve escalated problems as needed* Ensure accurate and prompt order and credit processing