Customer Service Engineer II – InVivo – Duluth, GA

**Now’s our time to inspire the future ofhealthcare together.**Siemens Healthineers is a leading global medical technologycompany with over 170 years of experience and 18,000 patents.

Morethan 48,000 dedicated colleagues in over 70 countries are driven to shape thefuture of healthcare.

We stand with our customers around the world to supportthem in delivering high quality care to their patients.

An estimated 5million patients across the globe benefit every day from our innovativetechnologies and services in the areas of diagnostic and therapeuticimaging, laboratory diagnostics and molecular medicine, as well as digitalhealth and enterprise services.

This is what truly matters to us.**Position Overview:**Customer Service Engineer Level IIspecializing in servicing Imaging Equipment needed in Duluth, GA area.Experience servicing MR, CT, & US equipment is favorable.**Location** : Duluth, GA**Shift:** M-F, 8am-5pmTheCustomer Service Engineer is a field-based, customer-facing role that primarilyinstalls, services, maintains and modifies Siemens’ imaging equipment atcustomer sites.

Our CSE’s represent the “Face of Siemens” to thecustomer.

The Customer Service Engineer reports to the Regional Service Managerat Siemens Medical Solutions.**Responsibilities:**Our Customer Service Engineer will perform service, preventative maintenance,and modifications on Imaging Equipment (MR, CT, & US) at customer siteswith minimal supervision.

Establish and maintain proper business relationshipswith customers and peers, as well as performing necessary administrative dutiesaccurately.**RequiredKnowledge/Skills, Education, and Experience:**
• Minimum Technical Degree orEquivalent Experience
• Experience in testing, repairing,and maintaining capital medical equipment
• Strong electronics and computerbackground needed
• Previous experience with thefollowing is favorable: Imaging equipment (MR,CT, & US)
• 5-8 years of field serviceexperience is needed
• Willing to work different shiftsas business needs dictate, including willingness to work overtime as required
• Strong customer service andcommunication skills
• Must be proficient in the use oftools and service test equipment
• Valid driver’s license and gooddriving record required
• Must be able to work bothindividually and in an established team setting
• Ability to travel and provideservice in assigned geography; willingness to participate in an on-callrotation after training and certification**Preferred Knowledge/Skills,Education, and experience:**Technical Associates degree orequivalent experience**Organization:** Siemens Healthineers**Company:** Siemens Medical Solutions USA, Inc.**Experience Level:** Mid-level Professional**Job Type:** Full-time**Equal Employment Opportunity Statement**Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace.

All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.**EEO is the Law**Applicants and employees are protected under Federal law from discrimination.

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