Customer Service Data Analysis & Inventory Coordinator

Carpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt based superalloys, stainless steels, alloy steels and tool steels.  Carpenter’s high-performance materials and advanced process solutions are an integral part of critical applications used within the aerospace, transportation, medical and energy markets, among other markets.  Building on its history of innovation, Carpenter’s wrought and powder technology capabilities support a range of next-generation products and manufacturing techniques, including novel magnetic materials and additive manufacturing.

Customer Service Inventory Coordinator

• Manage and generate customer inventory reports for the Customer Service Department
• Monitor the integrity of data and develop appropriate data quality checks and controls to assure compliance with customer demand
• Manage and generate customer inventory reports for the Customer Service Department
• Acts as a supporter and change agent for the Commercial Organization to assure maximum efficiency is met to meet or exceed the Warehouse AOP and overall needs/demands of the customer
• Enter the customer forecast demand into the Carpenter inventory management tool
• Reconcile customer changes/adjustments to meet their current forecast/demand
• Liaison between Field Sales, Inside Sales, Planning & Inventory, and Customer Service to meet the on-time forecast requirements of the customer
• Facilitate the finished inventory request process
• Support customer “slow moving” inventory reduction efforts
• Reconcile inventory discrepancies and research situations related to the accuracy of Customer inventory
• Perform all other duties and special projects as assigned

Requirements for the Manufacturing Engineer

• 4-year college degree or demonstrated equivalent experience as determined by the Department Manager
• 4+ years’ experience with Inventory Management required
• 4+ years’ experience in Account Management required
• Previous Project Management experience a plus
• Ability to effectively communicate with all levels and departments within the Organization

Carpenter Technology Company offers a competitive salary and a comprehensive benefits package including life, medical, dental, vision, flexible spending accounts, disability coverage, 401k with company contributions as well as many other options to employees.

Carpenter Technology Corporation’s policy is to fully and effectively maintain a program of equal employment opportunity and nondiscrimination for all employees, to employ affirmative action for all protected classes, and to recruit and develop the best qualified persons available regardless of age, race, color, religion, sex, gender identity, sexual orientation, marital status, national origin, political affiliation or any other characteristic protected by law. The Company also will recruit, develop and provide opportunities for qualified persons with disabilities and protected veterans.