Customer Service Coordinator – Entry Level
Tql
This is a Full-time position in New Orleans, LA posted October 30, 2021.
About the role:
As a Customer Service Coordinator for TQL, you will be the go-to support for a dedicated Sales Representative.
You will play a critical role in overseeing administrative duties, organizing the account and maintaining a high level of customer service to continuously exceed our customers’ expectations.
What’s in it for you:
* Up to $15.50/hr + $1,000 annual bonus potential
* Paid relocation to any TQL office
* Up to $5,000/yr in tuition reimbursement
* Advancement opportunities with structured career paths and mentoring sessions
* We win wherever we go – Voted a 2019 and 2020 Fortune 100 Best Companies to Work For
What you’ll be doing:
* Provide support to a dedicated Sales Representative
* Schedule appointments and provide updates on shipments
* Assist with billing and payment responsibilities as needed
* Input and process accurate shipment data in our state-of-the-art systems
* Communicate with our shippers, receivers and transportation partners to ensure smooth pickups and deliveries
What you need:
* 1+ year of customer service experience preferred
* Excellent telephone and communication skills
* Outstanding organizational skills and attention to detail
* Hall of Fame work ethic and ability to learn at rapid speed
* Basic computer skills including some knowledge of Microsoft Excel
* Ability to thrive and concentrate in a fast-paced open office environment
