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Customer Service/Call Center Specialist

Staffing Now

This is a Full-time position in Bedford, MA posted September 14, 2021.

Customer Service/Call Center Specialist temporary to hire position located in Bedford.

This position is responsible for research, resolution and communication of patient, client, provider and internal customer inquiries and any follow-up required thereafter.

Respond to a variety of inquiries from customers and document all cases according to policies.

Regular shifts will be assigned from 9:00am to 5:30 pm Monday through Friday (8 hour shifts).

Must have 1 year of call center experience and minimum of HS Diploma or GED.

Must be proficient MS Office.

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