Customer Service Associate

Are you looking for a career, instead of a job? If so, National Storage Affiliates is looking for you! We are seeking talented, energetic, and highly motivated people to join our team.The perfect candidate does not need to have self-storage experience! If you have experience in customer service, hospitality, or retail and experience with cash handling, this could be the perfect fit for you!Job Overview:As the Customer Service Associate, you will be responsible for the day to day operation of the store including managing accounts receivables, tenant rental and providing tours of the property, keeping the property clean, light sales of rental insurance and retail products. In addition, you may assist with the lien process of delinquent units and must be able to offer exceptional customer service both in person and on the phone. The ideal candidate will have an entrepreneurial spirit and a drive to help the property/stores succeed! This position also assists with cleanup of the property and yard work, etc.Position involves or requires the following:Ability to work unsupervisedExperience in sales and marketingSome computer experience required on Microsoft office programsReliable transportation with a valid driver’s license and current auto insurance as you will need to travel to bank and post office and other properties to perform daily responsibilities when necessaryMust be able to manage multiple tasks and projectsReports to Area ManagerWork availability of Monday through Saturday and be available for overtime when necessaryRotating Days OffUp to 40 Hours per weekMay be required to be outside for extended periods of time during inclement weatherSome light physical activity which includes yard work, and light maintenanceAccurate filing and record keeping skillsCash handling experience requiredBasic Math SkillsThe ability to manage delinquent accounts and maintain low accounts receivablesExcellent customer service and phone skillsBenefits:Health benefit optionsSupplemental benefits such as dental, vision, and more!Paid time offHoliday payPaid TrainingStorage unit discountsEvenings and Sundays off!401K with great company match!WE ARE AN EQUAL OPPORTUNITY EMPLOYER!!Powered by JazzHRlmtdQJu374