Customer Service Appointment Coordinators, Kings Toyota in Kings Automall (Athens)

CUSTOMER SERVICE: APPOINTMENT COORDINATORS in KINGS AUTOMALLKINGS TOYOTA9500 Kings Automall Rd., Cincinnati, OH 45249We are conveniently located off I-71 at exit #19 Fields-Ertel Rd. in the popular Kings Automall!Please click to apply ASAP through our quick, simple, online application process. For specific questions please call or leave a voicemail for Casilyn Lund at (513) ###-#### today!Do you have great customer service skills and a friendly personality? Kings Toyota is seeking a full-time Customer Service Appointment Coordinator (SAC) for our Service Department Business Development Center. We handle all of the incoming service department phone calls and make outbound calls as well. The Service Appointment Coordinator is responsible for scheduling new / missed service appointments, scheduling customers for special order parts delivery, making follow-up calls, communicating with Service Advisors, and handling related admin duties. He / She must display a personable, professional image and great phone skills to serve our loyal customer base. Experience on the telephone or in setting business appointments is a plus, but not required. He / She must have great listening skills, a can-do attitude, and be willing to learn and be creative with problem solving.We are part of the reputable Kenwood Dealer Group with dealerships and body shops found throughout the Cincinnati and Dayton areas. We have a comfortable, enjoyable workplace with great management support and benefits such as medical, dental, vision, paid time off, paid holidays, paid life insurance, 401(k) retirement plan, potential opportunity for future advancement across our company, employee discounts for employee purchases, vehicle service repairs, vehicle maintenance work, employee retention bonus, and more!MINIMUM REQUIREMENTS:* Current or recent experience in a customer contact position* General computer skills: training will be provided to work in CDK daily* High school graduate* Satisfactory employment references* Pass background checkQualified applicants should apply through our simple, online application process ASAP. For any questions please call or leave a voicemail for Casilyn Lund, Business Development Manager, at (513) ###-#### today. You will like what we have to offer. We look forward to meeting you soon!Must be 18 or older. Equal Opportunity Employer Male / Female
Associated topics: agente de servicio al cliente, associate, client, customer service specialist, intern, platform support, service representative, service specialist, technical support, telephone