Coinbase
[Customer Support / Remote]
– Anywhere in U.S.
/ Competitive Pay / Health, Dental, and Vision insurance / 401k with company match / PST hours
– As a Customer Service Agent you’ll: Be responsible for providing phone support for Coinbase customers by investigating, troubleshooting and resolving customer issues; Manage, prioritize, and respond to customer issues, inquiries, and escalations; Communicate with internal and external stakeholders in an effective, tactical, and insightful manner; Proactively drive impactful changes across workflows, policies and tools by working with internal support teams and vendor partnersHiring Fast >>