Customer Service Agent
Expeditors
This is a Full-time position in Savannah, GA posted July 31, 2021.
Company Description
Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
15,000 trained professionals 250+ locations worldwide Fortune 500 Globally unified systems Job Description
Major Duties and Responsibilities
Ensure smooth and timely customs process flow Ensure accurate and timely data entry into our operational system Track and Trace Custom files and reporting Ensure accurate and timely client billing Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customers instructions and expectations.
Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration Assist with verification of customs declaration information and the submission of such to the customs authority Ensure compliance at all times to regulations Qualifications Customer Service: 6 months to 1 year experience and/or training; or equivalent combination of education and experience Understanding of transportation documentation and terms is a plus Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Pro-active, strong organizational skills Strong desire to learn Good computer skills (Excel, Word, PowerPoint) Fluent in English College degree or educational equivalent
Reporting Structure
Customs Brokerage Lead Agent, Supervisor and Manager Additional Information
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Time Health Plan: Medical, Prescription Drug, Dental and Vision Life and Long Term Disability Insurance 401(k) Retirement Savings Plan (US only) Employee Stock Purchase Plan Training and Personnel Development Program
