Customer Service Agent, Commercial Lines
Northwest Bancorp, Inc.
This is a Contract position in Erie, PA posted September 21, 2020.
GENERAL RESPONSIBILITIES:This position is responsible for:* Quote new and existing Commercial Lines business* Retain firms’ clients* Support and work with the Sales Team* Work as part of a team* Work with onsite equipment* Perform other duties requested by managementPREFERRED EDUCATION, TRAINING AND EXPERIENCE: College Degree in Business or related subject, knowledge of principles and processes for providing customer services including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction, knowledge of principles and methods for showing, promoting, and selling products and services, be competitive and aware of competitive pressures, work independently, effectively manage time, and collaborate, excellent oral and written communication skills, analytical skills and problem solving ability, organized, self-starter, and computer skills including Microsoft Office softwareREQUIREMENT: Resident P&C license, per state requirements. A new hire not currently licensed will have 6 months from date of hire to obtain license
