Customer Service

Customer Service Representative**job details:**+ location:Warwick, RI+ salary:$42,000 – $50,000 per year+ date posted:Tuesday, August 24, 2021+ experience:Experienced+ job type:Permanent+ industry:manufacturer of drapery hardware/blinds+ reference:AB_3732000+ questions:christina.rondeau@randstadusa.com401-831-1234**job description**Customer Service RepresentativeThe Customer Service Representative is responsible for providing outstanding customer support to clients via phone, email, and in person visits. Candidates should have at least 3 years of customer service experience in a manufacturing environment. They should have intermediate to advanced Excel skills, including have used pivot tables and VLOOKUPS, and experience with ERP systems. For immediate consideration, please contact Christina Rondeau at Christina.Rondeau@randstadusa.com.Responsibilities+ Enter customer orders in the ERP system with accuracy and detail.+ Respond promptly to customer inquiries via phone and email.+ Create and pull reports for customers and management.+ Use pivot tables and VLOOKUPS to work in excel, referencing orders and creating sheets.+ Enter purchase orders in the system.+ Manage high level customer accounts with professionalism and urgency.+ Problem solve and resolve customer issues.+ Work with other internal departments and with the ware+ Assist with forecasting sales.Skills+ Customer Relationship Management+ Customer support+ Customer Service+ Manufacturing+ ERP+ Excel+ Excel Pivot Tables+ Excel VLOOKUPS+ Phones+ Email+ Order Entry+ Reporting+ Purchase Orders+ Credits+ Problem SolverEducation+ AssociatesQualifications+ Years of experience: 3 years+ Experience level:ExperiencedShift: FirstWorking hours: 8 AM – 4:30 PMRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you’re looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Sexual Orientation, Gender Identity, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.