Customer Service
Robert Half
This is a Full-time position in CEDAR RAPIDS, IA posted October 2, 2021.
Description If you love building solid customer relationships and want to work in the growing Transport industry, you might be the Customer Service Representative Robert Half is looking for.
Are you articulate and highly-skilled?
This Customer Service Representative position could be an excellent career opportunity for you!
This could be the Cedar Rapids, Iowa Customer Service Representative position you’re looking for, if you’re available for a long-term contract / temporary to hire engagement.
If you want to work in a dynamic, rapidly-changing call center, this could be the job for you!Major responsibilities
– Provide accurate, friendly customer service in a timely fashion
– Receive and place telephone calls
– May support business development and client referral goals by actively cross-selling and referring customers
– Retrieve and oversee the sending of written business communications Requirements
– Ability to use multiple computer systems, applications, and utilize search tools to find information
– 2+ years of past relevant experience
– Enthusiastic attitude and an engaging businesslike approach
– Foundational knowledge in Microsoft Excel
– Excel Formulas experience preferred
– Customer service experience
– Deep understanding of Microsoft Excel
– Excellent customer service and office administrative skills
– Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
– Proven experience going the extra mile to solve complex customer inquiries via extensive research
– Demonstrated ability to interact effectively with internal and external partners and clients/customers
– Strong communication and interpersonal skills (verbal, written, and listening)
– Proven knowledge of Customer Relationship Management (CRM) systems, e.g.
ACT!, Illustrator, Highrise, and InsightlyIf you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you.
Apply today!
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.
We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers.
We provide access to top jobs, competitive compensation and benefits, and free online training.
Stay on top of every opportunity
– even on the go.
Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.Questions?
Call your local office at 1.888.490.4154.
All applicants applying for U.S.
job openings must be legally authorized to work in the United States.
Benefits are available to contract/temporary professionals.
Visit https://roberthalf.gobenefits.net/ for more information.2021 Robert Half.
An Equal Opportunity Employer.
M/F/Disability/Veterans.
By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).
