Client Services Inc.: Customer Service Representative (Call Center)
Client Services Inc.
This is a Full-time position in Wentzville, MO posted October 20, 2021.
GREAT OPPORTUNITYClient Services, Inc.
(CSI) was founded in 1987 in the heartland of America.
Steadfast on Midwestern values, CSI quickly established a reputation for providing superior quality and consistent performance.
From its inception, CSI has paid special attention to attracting and retaining outstanding talent.
CSI has been accredited with the BBB since 2012 and has an A+ rating!Duties/Responsibilities:Provide positive and outstanding customer service on all collection callsMotivate and guide customers through the collections processEducate customers on available payment optionsPerform data entry on customer accountsEstablish rapport with customers while providing outstanding customer serviceIn-person position so you must come into the officeRequirements:The required schedule is 3 days working 8am-5pm; 1 day working 10am-7pm; and 1 day working 11am-8pm.Provide outstanding customer service to consumersAbility to work in a structured call center, collections environmentAbility to perform data entry using multiple computer databasesBenefits:On average, the top 25% of our Collection Agents earn $70,000+ per year in base salary + bonus, with an average tenure of 5 years.Paid Training Program (2 weeks of in classroom training)Outstanding Customer Service Incentives:Monthly Bonus OpportunitiesReferral BonusesQuarterly Contests (Prizes or Cash)Business Casual AttireEmployee Friendly Call Center Culture and Office SettingComprehensive Insurance Benefits after 90 days of employmentManagement Advancement Opportunities401(k) Retirement Plan offered upon hireTuition Reimbursement after a year of employmentStarting Pay $12.00 $17.50/hour based on experience.At Client Services, the safety and health of our employees is a top priority.
We follow all COVID-19 guidance from the CDC.
In fact we were recently congratulated by the local Health Department for going above and beyond in our COVID-19 mitigation policies; which include the mandatory wearing of masks, social distancing of all work stations, providing hand sanitizer and wipes, daily sanitation of work areas and common areas, elimination of all in-person meetings, stopping all business travel, etc.
