CLEAR: Customer Service Representative

We offer a competitive hourly rate, uncapped commission, EcoPass, and a $1,000 sign on bonus!Get to your interview on us!

CLEAR will send you an Uber voucher for your rides to and from your in-person interview!At CLEAR, we love what we do and we’re obsessed with our members!

Our Ambassadors make magic happen in the airports, creating frictionless experiences.Perks of working at CLEAR!Uncapped CommissionCompetitive hourly rate of $16.50Comprehensive Medical, Dental, Vision, Disability and Life Insurance for eligible team membersFree CLEAR memberships for you and one other.

Plus a discounted membership for three friends!Generous Employee Referral Program15 days Paid Time Off for Full Time Team Members, increasing with time in service10 Company Paid Holidays (paid at time and a half if worked!)Ongoing training & development programs tolearn about security, customer service, and salesOpportunity to grow & advance your career with a growing company!Commuter Benefits & Parking subsidyFree Uniform + shoesPaid Parental Leave ProgramEmotional Well Being Assistance401k Retirement Plan with company matchOptional employee benefits for backup childcare and elder care through Care.ComPet, Home & Auto Insurance and Legal adviceComprehensive Medical, Dental, Vision, Disability and Life InsuranceFamily, Military & Bereavement Leave PlansWhat is a Sales Representative and what do they do?A CLEAR Sales Representative is the voice of the CLEAR brand, supporting our members each day at the airport.

You will provide exceptional customer service while guiding members through the secure CLEAR biometrics verification process and enroll new members in airports.

You are the heart of our company and the heart of our member experience!

With our ongoing training and development, youwill gain the skills, training and experience to help you contribute to your personal success and our company’s growth.What you will do Security, Service and SalesConsistently demonstrate adherence to security procedures by validating airline documents, verifying CLEAR member traveler identification and following documented security protocolsAbility to function autonomously and with integrity keeping the CLEAR’s customers and business partners best interests in lineExceptional customer-service-focused communication skills and the ability to engage with potential customers and members alikeResolve traveler and/or members’ concerns or inquiries in an appropriate and timely manner, escalating to a higher level as necessary.Drive membership enrollments through engaging travelers and educating them about the benefits of CLEARSelf-motivated achiever interested in taking on additional roles and responsibilities, and selling CLEAR!Who You ArePositive and energetic attitudeAbility to work in a fast-paced, high-volume, hospitality-driven atmospherePrevious sales and/or customer service experience, a plus – we’ll teach you the rest!Open availability and flexibility is a must – ability to work a variety of shiftsDetail oriented with a great sense of pride for self and company integrityAbility to comply with all security and safety guidelines, policies and procedures, and follow protocol thoroughly and consistently.Exceptional verbal communication skills and passion to engage with anyoneAbility to stand for up to 8 hours per dayMust be 18 years of age or olderCLEAR will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of any applicable laws or ordinanceAbout CLEAR:CLEAR’s mission is to strengthen security and create frictionless experiences.

We believe you are you and by using your biometrics – your eyes, face, and fingerprints – we keep you moving.

Imagine a world where you can do virtually everything you need to – breeze through the airport, buy a beer at the game, check-in at the doctor’s office, access your office building, and more – without ever pulling out your wallet.

CLEAR is currently available in 50+ airports, stadiums and venues nationwide.

Now with Health Pass, CLEAR securely connects a person’s digital identity to multiple layers of COVID-related insights to help reduce public health risk and restore peace of mind.We’re defining and leading an entirely new industry, obsessing over our customers, and investing in great people to lead the way.

Recently named on CNBC’s Disruptor 50 List for the second year in a row and winner of the SXSW Interactive Innovation Award.

CLEAR is providing innovative technology options for businesses and our 6+ million members to help create a safer environment no matter where you go.CLEAR is an equal opportunity employer and does not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.