Citi: Liquidity Reporting Application Development And Production Support – Irving, Tx Or Tampa, Fl C12

Job Overview: The Liquidity Reporting Application Development and Production Support is a seasoned professional role.

Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function.

Integrates subject matter and industry expertise within a defined area.

Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.

Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources.

Strong communication and diplomacy skills are required.

Regularly assumes informal/formal leadership role within teams.

Responsibilities:Provides technical and business support for users of Citi Regulatory Application.

This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.Maintains application systems that have completed the development stage and are running in the daily operations of the firm.Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.Start of day checks, continuous monitoring, and regional handover.Develop and maintain technical support documentation.Assess risk and impact of production issues and escalate to business and technology management in a timely manner.Ensures that storage and archiving procedures are in place and functioning correctlyReviews and develops application contingency planning to ensure availability to users.Considers implications of the application of technology to the current environment.

Identifies risks, vulnerabilities and security issues; communicates impact.Act as a liaison between users/traders, interfacing internal technology groups and vendors.Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.Performs other duties and functions as assigned.Has the ability to operate with a limited level of direct supervision.

Acts as SME to senior stakeholders and /or other team members.

Qualifications: 5-8 years experience in an Application Support role.5+ years in Oracle ,AbInitio,, WebSphere, TIBCO, UNIX, Tableau, MS Office2+ Big Data, Jira, confluence, Bitbucket, RLM, service now, Share pointExperience installing, configuring or supporting business applications.Experience with some programming languages and willingness/ability to learn.Advanced execution capabilities and ability to adjust quickly to changes and re-prioritizationEffective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.Demonstrated analytical skillsIssue tracking and reporting using toolsKnowledge/ experience of problem Management Tools.Good all-round technical skillsEffectively share information with other support team members and with other technology teamsAbility to plan and organize workloadConsistently demonstrates clear and concise written and verbal communication skillsAbility to communicate appropriately to relevant stakeholderEducation: Bachelor’s/University degree in computer Science or equivalent experienceSkills:BigData, AbInitio, Oralce, WebSphere, TIBCO, Tableau, UNIX, Jira, confluence, bitbucket, rlm, service now, sharepoint, MSOffice.

Job Family Group: Technology Job Family:Applications Support Time Type:Full time Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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