Chapter Support Admin

Ultimate Staffing is seeking a Chapter Support Administrative Assistant! This role is temp to hire, and will be part-time until you are converted.

Position Summary:
The Chapter Support Admin performs various administrative functions for Chapter Support Program as assigned by Chapter Relationship Manager(s) and/or Director of Chapter Operations. This is a hands-on, roll-up-your-sleeves position requiring a high level of organization, exceptional attention to detail, and a willingness to take on a broad range of tasks to completion.
Duties and Responsibilities
* Direct customer contact providing exceptional service to completion of inquiry via incoming phone or chapter support email inboxes.
* Communicate regularly with Chapter Relationship Manager(s), ensuring they are abreast of any developments with their respective chapters.
* Manage event registration for chapter events as directed including creating and updating event registration page on chapter website identifying type of event (educational, luncheon, mixer), date, time, venue location, member and non-member price, etc.
* Process member and non-member event registration and payment, ensuring delivery of receipts and event notifications.
* Process membership requests for standard and platinum memberships, including completion of requisite fulfillment kits
* Assemble and distribute/ship event related collateral to chapters as directed, including marketing giveaways, badges and other event related collateral.
* Chapter sponsorship fulfillment tasks as assigned including, ensuring all benefits are received per sponsorship acknowledgement/invoice, including logo placement, membership benefits, event related benefits and other benefits as noted.
* Vendor related outreach including sourcing venues, follow-up to confirm addresses or obtain W9s.
* Accounting related tasks as assigned including creating invoice requests, creating check requests for payment, accounts receivable follow-up to procure payment on outstanding invoices, and other accounting tasks as assigned.
* Other administrative duties as assigned.
Position Requirements
* Bachelor’s degree or equivalent combination of education and experience.
* A minimum of 1 years of administrative experience
* Bilingual in Spanish preferred.
* Strong initiative and ability to work independently
* Ability to analyze budgets and financial reports
* Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and linguistically diverse staff, members and consultants
* Ability to assess priorities and manage a variety of activities in a time-sensitive environment and meet competing deadlines with attention to detail and high quality deliverables
* Demonstrated competency on Microsoft Office products; intermediate-level Outlook, Excel, Powerpoint and Word skills required

We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.