Call Center Triage Nurse

Overview CHI Health has an immediate opportunity for a Nurse (RN).

We are currently offering additional benefits for our nurse.

Location: Service Center, Omaha NE Incentives: Sign-on bonus (up to $5000 for PT or FT) Educational Assistance (FT only
– up to $8000, paid over five years) Clinic Stipend (reimbursement for up to $135 stipend related to licensing fees, professional association dues) Scrub Coupon Code up to $60 Our nurse’s are part of our healthcare team who treats patients with a variety of illnesses.

You can expect to collaborate on comprehensive screenings, risk assessments, and preventative health education for patients.

We want you to be confident in your choice to join our CHI Health
– Physician Enterprise as a nurse.

It’s important that you enjoy working with all patient populations and understanding your role’s administrative and clinical accountabilities.

You must be comfortable leveraging technology, thorough inpatient care coordination, and self-assured in your clinical knowledge and abilities.

You are open to learning new skills and appreciate perspectives differing from your own.

You have genuine compassion for your patients’ well-being and understand you play a role in helping patients feel at ease in the physician’s office.

You also have the patience to explain the provider’s instructions to patients when they have questions or confusion about their care.

CHI Health strives to care for you the way you care for your patients.

We understand you have personal responsibilities outside of your profession and also care about your well-being.

With you in mind, we offer the following benefits to support your work/life balance: Health/Dental/Vision Insurance Direct Primary Plan (No copay, no deductible, and access to CHI Health provider 24/7) Premium Access to our Family Care Program supporting your needs for childcare, pet care, and/or adult dependent care Voluntary Protection: Group Accident, Critical Illness, and Identity Theft Employee Assistance Program (EAP) for you and your family Paid Time Off (PTO) Tuition Assistance for career growth and development Matching 401(k) and 457(b) Retirement Programs Adoption Assistance Wellness Programs Flexible spending accounts CHI Health, now part of CommonSpirit Health formed between Catholic Health Initiatives (CHI) and Dignity Health, includes 150 clinics delivering quality care to patients across Nebraska and southeast Iowa.

Our full-service network provides a variety of Primary Care & Priority Care Services, including Family, Internal, Geriatric, and Pediatric Medicine, in addition to several specialties to deliver custom care based on the unique needs of our patients.

Responsibilities In healthcare, we all agree that support is a must in order to be successful.

This position will support our healthcare teams by ensuring they have everything they need in order to care for our patients.

They also play a huge role in a patient’s experience and prep when they visit any of our clinics.

We couldn’t do it without you If you have a passion for supporting others and enhancing patient experience, we want to talk to you.

Expectations: Perform telephone triage for patients calling their provider with certain symptomology.

Demonstrates the ability to use the nursing process to collect data.

Requires interview/communication skills, critical thinking and problem solving skills to level of licensure.

Ability to work within protocols approved by CHI Health to provide information to patients and consumers.

Accepts inbound calls from patients, pharmacies and other healthcare entities.

Performs outbound calls to notify patients of reviewed lab and imaging results according to protocols that require review of the patient chart to answer questions.

Acts as a consumer advocate by resolution of problems or communication of consumer needs and concerns to appropriate resources.

Ability to follow medication refill protocols and act accordingly to those protocols.

Qualifications Minimum Qualifications: Current Registered Nurse (RN) license that allows you to practice in our state Graduate of an accredited nursing program Basic Life Support (BLS) preferred 06022021