Call Center Representative

(Contact Center / Fully Remote)
– Florida Residents Welcome / Competitive Pay & Benefits
– As a Call Center Agent you’ll: Resolve routine, general questions and problems submitted by customers, physician offices, patients and third party vendors; Utilize all available information to choose the best solution and resolve customer concerns; Direct complex questions and problems to more senior staff level; Use a computer application to log and track inquiries, as well as, to check the status of items that require follow-up or involvement of other parties.

Document contact interactions, records details, complaints, comments and actions taken…Hiring Fast >>