Call Center Floor Manager
Sales Focus Inc
This is a Contract position in Annapolis, MD posted October 1, 2021.
Are you ready to join an innovative and experienced leading sales organization?
Sales Focus, Inc., a global leader in Sales Outsourcing, is growing.
Recently moving to a larger, state of the art space, SFI is looking for a Call Center Manager to ???Manage, Train, and Grow.???
We are seeking a Call Center Sales Manager to be responsible for managing sales teams in various industries and new business development and growing our client base by identifying and securing additional opportunities.
This position is the direct interface between Sales Focus and our client.
The Sales Manager takes a program from its inception and the signing of the contract and guides it to its launch.
Once launched, the Sales Manager continues to guide and direct the program, continually monitoring progress and all process and procedures.
The Sales Manager is responsible for all growth within the program.
The Sales Manager guides the sales representatives by coaching, training, and providing direct instructions and assistance in client acquisition.
Operational Responsibilities Client KO meeting Toolkit development Program Launch Sales Staff Training Daily tracking and management of sales teams Verification of sales reps achieving KPI and Quotas Coordination of staffing with SFI recruiting and HR Weekly calls and reporting to clients on achievements, obstacles, observations, and recommendations.
Client Satisfaction Program continuation and expansion Weekly operational meetings with SFI executives Sales Quotas Meet or exceed monthly team sales quotas Conduct training for each of their sales reps continually Manage your team to drive and develop solutions to close a sale by identifying and eliminating objections Requirements Must have sales management experience Must have call center experience in a sales or mgt role 3 years sales experience with a proven track record to meet or exceed goals Self-starting entrepreneur with exceptional management skills and great attention to detail Perks Ability to accrue 2 weeks???
vacation 10 paid major holidays Ability to accrue health/dental/vision 401K SFI is the sales outsourcing pioneer.
We have more than 23 years of experience working with various industries to boost regional, national, and international sales performance.
For information about the great benefits of a career at Sales Focus Inc., visit our website www.salesfocusinc.com.
