Call Center Customer Service Representative

We are looking for talented candidates to join our team!

We have positions available for remote work for anyone living in Utah, Texas, Oklahoma and Ohio.
At ROI Solutions we are in the “People Business”.

What does that mean?

It means we are constantly on the hunt for more of the best and brightest personalities to join our dynamic team.

We think when it comes to customer service our agents should radiate our outgoing, friendly can-do attitudes.

For the right person, that smile in their voice comes naturally.

Sound like you?

We want to speak with you!
What We Offer:

• Health, Dental and Vision benefits

• option to be paid daily

• flexible scheduling

• work from home option on select accounts

• fun atmosphere with casual dress code for maximum comfort & self-expression

• free food day every week (pending new restrictions due to COVID-19)
As an agent on the ROI team, you’ll have the opportunity to learn, grow and progress in your career through one or several of our great departments.
This job is not just for anyone.

We’re looking for candidates who can learn how to effectively communicate over the phone, in a chat platform and via email ensuring the customer feels like they are our agent’s first priority at all times.

Job Requirements:
Responsibilities and Qualifications:

• have a passion for assisting potential customers

• derive satisfaction from achieving personal goals

• be punctual and a team player

• desire to handle each customer’s scenarios fully and take on responsibility

• Ability to operate multiple software platforms

• Willingness to go above and beyond

• Attention to details

• Customer service and/or sales experience (preferred)

• General computer skills including M/S Office, Email, etc