Call Center Customer Service Representative

Hiring Immediately Part-time & Full-time!!

Optio Solutions is seeking Call Center Customer Service Representatives to work in our Fargo office.

The ideal candidate will have phone experience, good organization, communication skills and general computer knowledge.

Previous collections, customer service and sales experience are welcome but not required.

Bilingual is also a plus!!

Job Duties
Make and receive phone calls in accordance with FDCPA guidelines, various regulatory agencies and state and local laws
Negotiate and solicit payment arrangements
Achieve daily phone requirements as determined by Management
Achieve daily/weekly/monthly goals as determined by Management
Skills and Abilities
Basic math skills (add, subtract, multiply, divide)
Basic computer skills
Solid verbal communication and negotiating skills
Ability to apply common sense understanding to carry out instructions
Ability to work in a fast paced environment, under pressure with strict deadlines
Ability to cope and communicate professionally when dealing with stressful situations
Maintain confidentiality as outlined in the company’s Confidentiality Agreement
Work well independently and as part of a team
Company Perks

Competitive Hourly Rate, Monthly Bonus Opportunity, Flexible Schedules, Affordable Medical/Dental/Vision/Life, 401(k) with Match, Paid Sick/Vacation/Holidays, Birthday is a Paid Day Off, and Tuition Reimbursement

Check out what it’s like to work here: https://www.youtube.com/watch?v=xDclT5FlF7s

About Optio Solutions

Optio Solutions, LLC is a company focused on improving the ROI of clients and protecting their brands via extensive financial services experience, advanced technology, certified data security, legal compliance and professionally designated staff.

Optio is a member of ACA International and the California Association of Collectors.

The agency maintains a corporate headquarters in Petaluma, Calif.

and an office in Fargo, N.D.

Apply NOW, visit our website at www.optiosolutions.com or give us a call at 1-800-826-9164.

Our Recruiting team will reach out to you to schedule a phone interview.

EOE

Job Types: Full-time, Part-time

Pay: $14.50 per hour

Supplemental Pay:
Bonus pay
Work Location: One location