Budget Blinds of Carlsbad/Oceanside/Vista/San Marcos: Customer Service Associate

As a key part of our team’s success, Budget Blinds is currently looking for someone energetic to complete our office.

This includes scheduling appointments, customer help and follow-up and working with our vendors.We also offer a very competitive bonus programFounded in 1992 with a family atmosphere, Budget Blinds is the 1 provider of custom window coverings in North America.

Today, there are more than 1,300 Budget Blinds franchise territories serving 10,000 cities across North America, installing 50,000 window treatments per week We offer custom solutions that consumers cannot get anywhere else, including blinds, shades, shutters, drapery, and smart home solutions.As the face of the company, you will be responsible for greeting visitors, answering phones, and assisting customers with setting up appointments.

You will need an outgoing personality and be able to provide excellent customer service.

We don’t take ourselves too seriously, but we take our jobs very seriously.

You should be highly organized and have strong attention to detail as well as be able to work independently and prioritize projects.

Administrative duties include but are not limited to booking in-home and showroom consultations, preparing necessary documents or items for sales and installation teams, and overall customer support pre and post-sale.

ResponsibilitiesGreet customers upon entering the showroom with a friendly welcomeUnderstand customers’ requests and respond with the appropriate action which may includeFollowing up on existing ordersSetting up in-home consultationsManage and organize office tasks as assignedAnswer business phones and handle requestsExecute defined procedures/processes to eliminate errors and keep the office organizedEffectively use office software(s) toSchedule appointmentsManage product delivery and installationManage office supplies and orders as necessaryResolve customer reported issues or escalateFollow up with suppliers, customers, and colleagues regarding issues or questionsDistribute communications to the team as necessary QualificationsPrevious sales or customer service experience preferredWorking knowledge of office software and equipmentThorough understanding of office management proceduresExcellent organizational and time management skillsAnalytical abilities and aptitude in problem-solvingExcellent written and verbal communication skillsProficiency in MS Office and technology overall Benefits/PerksCareer Advancement OpportunitiesCompetitive salaryAbility to earn BonusesThe positions on this website, unless otherwise indicated, are posted by Budget Blinds® franchisees.

Budget Blinds® franchises are independently owned and operated businesses and if you accept a position with a Budget Blinds® franchisee, you are employed by that franchisee, and not by franchisor HFC Budget Blinds LLC, nor any of its parents or affiliates.

The hiring franchisee is solely responsible for all employment decisions including hiring, termination, discipline, compensation and benefits and HFC Budget Blinds LLC and its parents and affiliates have no input or involvement in such matters.

HFC Budget Blinds LLC does not receive, review or store any applications for employment.

Any questions about posted positions or the hiring process must be directed to the Budget Blinds® franchisee posting the position.