Aston Carter: Global Customer Service Representative

Global CSR Description:Ensure timely and accurate communication with customers including answering customer inquiries, providing price quotesReceive complaints from customers and/or sales; enters the complaint into the system; receives approval of complaint findings from customerServe as the central liaisonUnderstand Supply Chain and Commercial objectives; develop individual workobjectives to align with business objectivesDedicated to meeting the expectations and requirements of internal and external customersAct in accordance with ISO documented procedures Order management from order entry to delivery at destinationCoordinate order requirements with operations, sales and corporate personnelEvaluate current methods of shipment, investigation of alternatives and optimization of logistics and cost controlMust have strong verbal and written communication skillsMust be well organized and possess the ability to perform in a multitasking, fast pace environmentManage relationships with internal /external freight providers Additional Skills:Import/Export/International Shipping and/or SAP experience is a plusAbout Aston Carter: At Aston Carter, were dedicated to expanding career opportunities for the skilled professionals who power our business.

Our success is driven by the talented, motivated people who join our team across a range of positions from recruiting, sales and delivery to corporate roles.

As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America.

Spanning four continents and more than 200 offices, we extend our clients capabilities by seeking solvers and delivering solutions to address todays workforce challenges.

For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.Com.

Aston Carter is a company within Allegis Group, a global leader in talent solutions.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com for other accommodation options.

However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting.

The Recruiter is the sole point of contact for questions about this position.