Anti-Pesto Bugkillers: Customer Service Specialist

We are looking for a customer service/office administration position who will be the liaison between our company and its current and potential customers.

You should have the ability to accept ownership for effectively manipulating customer issues, complaints, and inquiries keeping customer happiness at the core of every decision and behavior.

Locally owned and operated since 1989, Anti-Pesto is trusted with protecting the health and property of businesses and homeowners throughout the Tampa Bay area.

Skills and attributes we are seeking include:Handle lots of inbound and outbound calls from current and prospective customersFollow communication “scripts” when handling different topicsAsk qualifying questions to confirm needs and match to Anti-Pesto solutionsSeize opportunities to up-sell services when they ariseBuild sustainable relationships and engage customers by going above and beyondKeep records of all conversations in the company database in a comprehensible wayDedication to improving your knowledge and skillsMeet personal/team qualitative and quantitative targetsIntermediate typingStrong computer skills are requiredOur requirements include:A dream to succeedAdvanced knowledge of MS Office or similar Google applicationsThe skill quickly learn and use new technologiesA friendly phone presence and a positive outlookHigh school graduate or GED required; Associate or Bachelor’sdegree preferred6 to12 months of experience and/or training in a sales role preferredEffective social and communication skills, both written and verbalAbility to multi-task, detail-oriented, and work independentlyA/P, A/R, database management, and collections experience preferred but not requiredCompensation and benefits include:Full-Time employmentBlue Cross medical insurance options to fit your individual needsDental and Vision insurancePaid on the job trainingPaid vacation, holiday, and sick daysHours are Monday through Friday 8 am to 5 pmCompany-paid employee assistance program and Chaplain401k with automatic 3% contributionProfit sharingCommissions and monthly bonusesWork from home once completely trained (initial training typically takes 3 to 6 months and must be done in person)Anti-Pesto is an Equal Opportunity Employer and a drug-free workplace.

We are actively seeking skilled females, transitioning military personnel, and veterans.