Aaron’s: Bilingual Customer Service Representative

Sales AssociateDescription: Aaron’s Sales Associates help us put our best foot forward and bring our customers one-step closer to ownership by driving a sales focused mindset to deliver on generating leads and closing agreements.

As a Sales Associate, you will have the opportunity to present an exceptional customer experience.

As an Aaron’s brand ambassador, you will constantly strive to meet all sales goals and execute on sales performance by presenting a high-level customer-centric mindset.Skills for SuccessSales Associates are relationship builders, and the most successful ones understand it is not about a transaction, but rather long-lasting customer relationships founded on first names and trust.

They are sales-focused, passionate about marketing, and highly motivated team members who encourage people to bring their best.

Like all Aaron’s team members, Sales Associates share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.The WorkGreet and serve all in store customers by executing the fundamentals of Sales, The Aaron’s way!Generate new business by developing and implementing community marketing strategiesEnsure customer care and satisfaction by executing the Aaron’s customer service program and providing outstanding service and promptly resolving customer concernsDeliver excellent customer service that ensures ongoing sales and high levels of customer satisfactionProcess customer payments and set future customer payment appointmentsWork with customers in store and over the phone to determine their needs and then recommend the right product(s) to meet those needsReview company marketing materials and available training resources to stay up to date on product featuresEnsure accurate customer record(s) are maintained in the store’s computer systemCompletes quality control calls on all new lease agreements personally assisted within one business dayFile, maintain customer folders and recordsAnswer incoming telephone calls using the call scripts to either assist the caller or route them to appropriate personDirect customer opportunities immediately to management as it relates to sales and serviceAssist in the maintenance of the showroom through cleaning, organizing, merchandising and pricing as directed by managementAny other reasonable duties requested by managementRequirementsAt least 18 years of age1 year of sales experience preferredHigh School diploma or equivalent preferredAbility to work schedule of hours based on business needsAbility to assist with lifting up to 50 lbs.

without help and up to 300 lbs.

with the assistance of a dollyPosition requires bending, stooping and standing for extended period of timeStrong organizational and communication skills, both verbal and interpersonalProper telephone etiquetteUphold the Aaron’s Brand and protect company assetsGeneral sales principles and knowledge preferredMaintain a professional appearanceProficient computer skillsJob Type: Full-timePay: $11.00 $13.00 per hourBenefits:401(k)401(k) matchingDental insuranceDisability insuranceEmployee assistance programEmployee discountFlexible scheduleFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveReferral programRetirement planTuition reimbursementVision insuranceSchedule:8 hour shiftWeekendsSupplemental Pay:Commission payApplication Question(s):Are you at least 18 years of age?Language:Spanish (Required)Work Location:One locationWork Remotely:No